AI-Powered Email Triage

Stop drowning in emails.
Let AI triage them.

Connect your inbox, upload your FAQs, and TriagePilot classifies every email by intent and urgency — instantly.

Connect Your Inbox See It Work

Built for Support Teams

Every email classified, prioritized, and routed — without lifting a finger.

IMAP Inbox Sync

Connect any email account via IMAP. TriagePilot pulls messages automatically and creates ticket records for every email.

AI Classification

Each ticket is classified by intent (bug report, billing, feature request) and urgency (low to critical) using AI that learns your docs.

Knowledge Base

Upload your FAQs, help docs, and policies. The AI uses them as context to classify tickets accurately and suggest responses.

How It Works

1

Connect Your Inbox

Enter your IMAP credentials. TriagePilot tests the connection and starts pulling emails.

2

Upload Your Docs

Add FAQs, help articles, and policies so the AI understands your business context.

3

AI Triages Everything

Every email is classified by intent and urgency. Critical issues surface immediately.

See Classification in Action

Here's what TriagePilot does with a real email:

$ POST /api/classify/abc-123

Subject: "Can't login to dashboard — ERROR 500"
From: sarah@acme.co

Response:
  intent: "bug_report"
  urgency: "critical"
  confidence: 0.94
  summary: "User experiencing 500 error on login"
  action: "Escalate to engineering immediately"

Ready to triage your inbox?

Connect your email account and start classifying in under 2 minutes.

Connect Your Inbox